Built for client-service teams

Client work,
under control.

Onya is a client-operations platform for teams managing ongoing client work. It brings recurring tasks, client records, team workload, timesheets, purchase orders, invoices, approvals, Xero BAS reviews, and important email follow-ups into one workspace.

With optional read-only access to Gmail, Outlook 365, or IMAP mailboxes, Onya flags important client or team emails that appear to need a response, helping your team follow up before something is missed.

Clear ownershipRepeatable workflowsSecure access
ONYA
JE

Good morning, Jason

Here's what needs you.

12

Due today

04

Waiting

86%

On track

Priority work

View all

Monthly payroll review

North & Co · Due today

JE

Reconcile supplier invoices

Aptus Group · Due today

MS

Prepare client approval pack

Studio Twenty · Due today

AK
Email alert: 3 important emails may need a response.
01Every client
02Every deadline
03Every hand-off
04One clear view

One operating rhythm

Less chasing.
More finishing.

Replace scattered spreadsheets, reminders and status checks with a system your team can work from every day.

01

Recurring work

Turn repeatable client work into a clear daily plan.

02

Team visibility

See ownership, workload and progress without chasing updates.

03

Client workspaces

Keep contacts, tasks, files and client-facing work together.

04

Timesheets & approvals

Clock on, log breaks and review daily team timesheets—plus rate cards and approvals.

Live operational view

Know where work stands before anyone asks.

See priorities, due work, blockers and progress across your clients and team.

Team capacity

This week
Jason82%
Mia64%
Alex91%

Assisted operations

Bring the right message to the right person.

Use Amanda and connected notifications to surface questions, escalate issues and keep urgent work moving.

Question escalated

Client approval is waiting. The account owner has been notified.

Task report

Done. Missed. In progress. One glance.

The task report turns recurring work into a week-by-week scoreboard. Pick a client, search any task, and read eight weeks of completions at once—what's finished, what's been missed, and what's still moving.

Client filterInstant task searchEight-week viewDay-by-day daily cells
All Antico Search tasks…
TaskDueWE 30/08/2026WE 23/08/2026WE 16/08/2026

Daily

10 AM — Emails processed

Daily

MTWTF
MTWTF
MTWTF

Catch up with Mel on unresolved emails

Daily

MTWTF
MTWTF
MTWTF

Monday

2:00 PM — Bank rec

Monday

Completed

Completed

Completed

Payroll preparation

Monday

In progress

Completed

Completed

Stocktake

Mon · Wed · Fri

2/3 done

Completed

Completed

Supplier invoice run

Monday

Missed

Completed

Completed

Monthly

P&L review and approval

Monthly

Completed

Completed

Missed

CompletedIn progressPartialMissed

Read-only email integration

Know which important emails need a response.

When your team chooses to connect Gmail, Outlook 365, or a standard IMAP mailbox, Onya uses read-only access to identify emails from clients or team members that appear to require a response. Examples include client questions, approval requests, and urgent updates related to active work.

Onya flags those messages inside your workspace so the right person can follow up. It does not send, delete, archive, or modify messages. Gmail and Outlook 365 connect through secure OAuth; IMAP credentials are verified, then encrypted and held by the email router—never returned to the browser.

Gmail, Outlook 365 & IMAPOptional connectionRead-only accessNo email modification

Important email follow-ups

Gmail · Outlook 365 · IMAP

Read only
A

Aptus Group

Today

Can you confirm the July approval?

Question detected
N

North & Co

Today

Purchase order ready for review

Approval requested
S

Studio Twenty

Today

Updated deadline for this week

Urgent update
Messages stay in the connected mailbox and are never modified by Onya.

Quarterly BAS review

Xero · 2026 Q2

Xero connected
ClientBank recBalance sheetActivity stmtPAYG

North & Co

Aptus Group

Studio Twenty

Activity statement XLSX saved with an AI-drafted analysis, ready for staff review.

Xero connector

Take the manual slog out of BAS preparation.

Connect each client's Xero organisation and run a quarterly BAS review across the whole client base in one pass. Onya checks bank reconciliation, the balance sheet, the activity statement and PAYG withholding for every mapped organisation.

Each run saves the activity statement as an XLSX workbook and can draft an AI-written analysis, so staff start the quarter from a prepared review instead of a blank spreadsheet.

Per-quarter reviewsRun one or run allXLSX workbookAI-drafted analysis

How Onya works

A clean line from plan to done.

Build the recurring rhythm once. Onya gives each person a focused view while keeping the full picture visible.

Set the rhythm

Create recurring client work, due rules, ownership and prerequisites.

01

Work the day

Each person sees priorities, My Week and the tasks that need attention now.

02

Keep momentum

Urgent alerts, daily summaries and clear hand-offs stop work from going quiet.

03

Close the loop

Capture time, collect approvals and keep the supporting client record together.

04

Client and contact access

Your team sees the work. Clients see what matters.

Give clients and their contacts focused portal access for timesheets, purchase orders, invoices and approvals—without exposing the internal workspace.

Every contact signs in to their own portal with a configurable set of apps—timesheet, purchase orders, invoices and approvals—switched on per client and branded with the client's logo.

Role-based accessClient & contact portalsPer-contact appsSecure sign in

Aptus Group

Client portal

Waiting for you

2 approvals

July timesheet

Ready to review

Purchase order #1048

Ready to review

SC

Sarah Chen

Contact portal

My apps

Timesheet

Purchase orders

Invoices

Approvals

Ready when the work is.

Sign in to your Onya workspace and get the next client task moving.